These Terms and Conditions ("Terms") govern your use of the Flower Delivery Belvedere e-commerce services and placing orders for flower delivery across Belvedere and the surrounding areas. By accessing our online platform and placing an order for flowers, you confirm that you accept and agree to abide by these Terms. Please read them carefully before making any purchase. If you do not agree with any aspect of these Terms, please refrain from using our services.
For the purpose of these Terms:
These Terms and Conditions apply to all customers using our website for flower delivery in Belvedere and the surrounding areas, whether the transaction is completed online, by phone, or through any other digital means. Additional services and products may be subject to supplementary terms and conditions which will be provided where applicable.
Our order process is designed to be simple and efficient, providing you with an enjoyable shopping experience. Please follow these steps to place your flower delivery order in Belvedere:
Please ensure all delivery details provided are accurate and complete. We cannot be held responsible for delayed or failed deliveries due to incorrect or incomplete addresses or contact information.
Payment for all products and flower deliveries must be made in full at the time of placing your order. We accept major debit and credit cards and other payment methods as indicated at checkout. All prices for our flower arrangements are listed in Pound Sterling and include applicable VAT, unless stated otherwise.
Your payment will be securely processed through our selected payment gateway partners. We will not store your card details beyond the time needed to process your order, and all payment data is handled in compliance with applicable data protection requirements.
We make every effort to ensure that our pricing is accurate at all times. In the unlikely event that a pricing error occurs, we reserve the right to cancel any order placed at an incorrect price. In this instance, we will notify you as soon as possible, and any payment collected will be promptly refunded.
We understand that sometimes plans change. You may cancel or amend your order for flower delivery in Belvedere in accordance with the following provisions:
We reserve the right to cancel your order if payment has not been received, if we are out of stock, or if there are unforeseen circumstances impacting our service delivery. If we do need to cancel your order, you will be informed promptly and any payments made will be fully refunded.
We offer flower delivery throughout Belvedere and the surrounding areas as displayed on our website. Deliveries are usually made within the specified time frames, but there may be occasions when delays occur due to traffic, weather conditions, or other factors beyond our control.
It is the sender’s responsibility to ensure that the recipient will be available to accept delivery on the chosen date. Where possible, we will follow preferences for delivery time, but specific timed deliveries cannot always be guaranteed unless otherwise stated.
If, upon attempted delivery, no one is available to receive the flowers, we may leave the flowers in a safe place, with a neighbour, or as otherwise instructed during the order process. If we are unable to fulfil the delivery, we will contact you or the recipient using the provided contact details to rearrange delivery, where feasible.
All our flower arrangements and products are subject to seasonal availability. In the event that certain flowers, packaging, or containers are unavailable at the time of order fulfillment, we reserve the right to substitute products with equivalent items of equal or greater value and quality. We will always seek to maintain the overall aesthetic and value of your chosen arrangement. If a significant substitution is necessary, we will endeavour to inform you prior to dispatch.
Due to the perishable nature of our flower products, returns are not ordinarily accepted. However, if you are dissatisfied with the quality, condition, or suitability of the flower arrangement received, please contact us within 24 hours of delivery. We may, at our discretion, offer a replacement, re-delivery, or refund where appropriate.
Photographic evidence of the issue may be requested to assist with quality control and to enable us to offer a resolution. Our decision in relation to refunds and replacements is final.
We will always do our utmost to ensure your order arrives in excellent condition and on time. However, our liability is limited as follows:
By accessing and using our website, you agree to use it solely for lawful purposes and not to misuse the content, interfere with its operation, or collect data from the website. We reserve the right to restrict or terminate your access to our services if we believe you are misusing our website or have breached these Terms.
We are committed to respecting and protecting your privacy. Any personal or payment information provided during the flower ordering process will only be used as necessary to process your order, provide customer support, or where required by law. For more information, please consult our Privacy Policy.
All content on our website, including images, text, design, and branding, is owned by or licensed to Flower Delivery Belvedere and is protected by applicable copyright and intellectual property laws. No content may be reproduced without express written permission.
We may update these Terms and Conditions from time to time to comply with legal requirements or to meet our changing business needs. We encourage customers to review the Terms before placing each order. The latest version will be available on our website and will apply to all current and future transactions.
These Terms and any dispute or claim arising from their use, including any related to flower deliveries in Belvedere and surrounding areas, are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions or require clarification regarding these Terms and Conditions for Flower Delivery Belvedere, please consult the FAQs on our website or contact our customer service for further assistance.
Note: These Terms and Conditions are applicable to all customers in Belvedere and surrounding areas who use our online flower delivery service. By placing an order via our website, you acknowledge and agree to be bound by these Terms.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Belvedere, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Belvedere.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
